Last Updated: January 2026
Packagebase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
We collect information you provide directly, including: account information (username, email, password), store information (name, address), customer data you enter (names, email addresses, box numbers), and package photos you upload.
We use your information to: provide and maintain our services, send package arrival notifications to your customers, send pickup reminder emails, improve our services, and communicate with you about your account.
Your data is stored securely using industry-standard encryption. Package photos are stored in secure cloud storage. We implement appropriate technical and organizational measures to protect your personal information.
We do not sell your personal information. We may share information with: service providers who assist in operating our services, when required by law, or to protect our rights and safety.
Our service sends emails to your customers on your behalf for package notifications and reminders. You are responsible for ensuring your customers consent to receiving these communications.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
You have the right to: access your personal information, correct inaccurate data, request deletion of your data, and object to certain processing activities. Contact us to exercise these rights.
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Napoleon Suarez
Email: [email protected]